Testimonials

Bruce Frick has been a valued business partner of Sirius XM Canada Inc. for many years and brings with him a wealth of health benefit expertise. He consistently provides us with innovative programs aimed at maximizing the impact our benefit dollars. He is an excellent communicator and has the ability to build rapport with all levels of an organization. Most of all, Bruce understands our culture and which programs will, and will not, work best for us.

It has been a pleasure dealing with Bruce Frick on our recent group insurance benefits renewal. He has consistently given us solid advice on all levels of group insurance benefits. He is professional, knowledgeable, responsive and customer service centric. He is ahead of any other insurance broker I've dealt with. He is a breath of fresh air compared with my recent experience of dealing with banks and other insurance brokers. I would highly recommend Bruce Frick and the team at Step Benefits Group.

To whom it may concern: I have managed the Human Resources Programs for Catulpa Community Support Services for approximately 15 years and have worked with Bruce Frick the past 10 years. Bruce approached our organization about 10 years ago and offered to provide the Benefit package that he was managing. We employ approximately 75 employees and are a Unionized organization. The Benefit package includes Pension, Health & Dental, Long Term Disability, Life Insurance etc. Bruce has and continues to provide an excellent service to this organization, he has kept our costs to a minimum, has responded to our daily issues immediately, has provided training information related to benefit costs and has been very professional in all dealings. I would not hesitate to recommend Bruce and the Step Benefits Group to any organization based on his personal presentation and sincere commitment to serve us.

My name is Vito Facciolo and I am the Executive Director of a medium-sized agency that provides supports to people with developmental disabilities in Ontario. Bruce Frick of Step Benefits Group has been my Benefits Consultant for over 15 years. During this time I have come to trust Bruce to provide me with guidance and advice on the acquisition of benefit packages for the employees of the agency that provide the maximum benefit for the lowest cost. Over the years many other brokers have offered their services to me. I have found none to be as knowledgeable as Bruce in the area of benefits and group pensions. Mostly, I have come to appreciate Bruce’s honesty and integrity in the way he has conducted business with me. I anticipate that he will continue to be my Benefits Consultant for many years to come. I highly recommend Bruce to any organization looking for those services.

We continue to appreciate our business dealings with Bruce Frick. We have brokered our benefits with him for well over 10 years. Bruce has always worked with a positive proactive approach to deliver the very best premiums and product to our company. Any plan design changes have been expertly thought out and delivered seamlessly. Bruce continually proves to provide us with cost savings and will not hesitate to find the best value for service. I recommend Bruce for his prompt, friendly and responsive customer service without hesitation. We greatly appreciate his ability to negotiate renewals with minimal or no rate increases. Thank you Bruce for your excellent service.

Bruce and the group at Step Benefits Group have been great. Whenever we have had questions or required assistance Bruce has been exceptional with providing advice and helping us work through situations. I would highly recommend Bruce and Step Benefits Group.